We offer 15 days hassle-free returns from the date of delivery and a further 15 days for the returned product(s) to reach us. We also offer reverse pick-up services at NO additional costs or charge. ONLY IF YOUR PIN-CODE IS SERVICEABLE.

Pick-up will be attempted twice. If the courier company is unable to pick up the shipment. You will have to send the shipment back to the company address. Reverse Pick Up is subject to availability of the service in your area pin-code.

Please return your product(s) in the same condition as it was shipped. If the products are returned in poor condition or have clearly been worn, a refund would not be provided.

Kindly allow 15 days for the return to be processed and the amount to be shown in your bank account. PLEASE NOTE: REFUND / BANK TRANSFER ARE ONLY APPLICABLE FOR PREPAID ORDERS / ONLINE PAYMENTS MADE ON OUR WEBSITE. Shipping charges are non-refundable for both COD and PREPAID orders.

You can get in touch with us about any issues at our customer support portal or drop us a line at support@zeeout.com in and we will be happy to help. For a faster response, send us a message on Instagram @zeeoutstore. You can also reach us on 7700005211. All queries will be solved between Monday-Saturday, 10am-6pm. All pending queries will be solved on priority the next day..

SELF-SHIPPING OF ORDERS FOR RETURN

In case your pin-code is non-serviceable for a reverse pick up, you’ll have courier the product(s) to the following Our Back Office address:
ZEEOUT ONLINE STORE
Office NO 66, Dewan Center, Level 2, S.V. Road Jogeshwari  (West) Mumbai, Maharashtra, India 400102

If you have received an SMS or EMAIL of order delivered status and if it’s not received by you, please email or contact us within 24 hours.
email: support@zeeout.com
phone no:7700005211

The customer will be under an obligation to take utmost care of the product(s) whilst the products are in their possession. This includes all of the product(s) instructions, documents and wrappings while returning the product(s) in the same condition as received.

In circumstances where the customer feels that the product does not conform to the standards at the time of delivery, they shall promptly contact us via our mail support@zeeout.com with details of the product and its damage within 1 day of receiving the products; whereon, the customer will receive instructions from us.